Coffee Q | CloudKitchens

Coffee Q & CloudKitchens

Learn how Coffee Q is mastering online food delivery with CloudKitchens

Coffee Q

Julio A - Owners & chef

Coffee Q is expanding their restaurant brand online with ghost kitchens


Coffee Q brings a unique blend of coffee and barbecue all under one roof. Owner Julio Arevalo grew up around his close family being in the coffee and restaurant business for years.

From this, Coffee Q was born. He pursued his own business while staying in the industry he loves. 

What made CloudKitchens the right fit for their restaurant brand?

With a strong customer base, Julio was looking to reach more customers online, especially during the height of the pandemic. Shortly after partnering with CloudKitchens and shifting to the dark kitchen model, Julio was able to start reaching new customers online and broadening his customer base.

Not only does he have his regulars come in every day, but now he sees new customers coming in on a regular basis. Here’s what Julio has to say about partnering with us:

“We’re learning how to become experts and masters at delivery. CloudKitchens has created a new market for me that wasn’t there before.”

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What is a ghost kitchen?

Ghost kitchens, also known as dark kitchens or virtual kitchens, are commercial kitchens built for food delivery. They’re located within the delivery radius of a high volume of online customers, rather than high foot traffic areas. With ghost kitchens, there’s no physical storefront or dining area, so you only need a few back-of-house staff members to fulfill online orders.

How does a ghost kitchen work?

In a ghost kitchen, your restaurant is focused on delivery rather than dine-in. When eaters order your food online, you’ll prepare it from your ghost kitchen, and hand it off to a fulfillment team to get the order over to the right delivery driver. This gives restaurateurs a low cost, high efficiency model to get the most out of delivery.

Are ghost kitchens profitable?

Yes. Ghost kitchens allow restaurateurs to increase profitability by maintaining the essential elements of a restaurant while cutting costs on labor, overhead, and wasted food while reaching a higher volume of customers ordering online. Plus, you can run multiple virtual brands out of a single ghost kitchen to increase revenue without the extra overhead.

Why are ghost kitchens so popular?

Ghost kitchens are rising in popularity because they’re a lower cost alternative to operating a traditional restaurant. They’re also focused on delivery, which has grown 300% faster than dine-in since 2014. That means restaurateurs are using ghost kitchens to future-proof their business and accelerate growth.

How does a ghost kitchen help your restaurant grow?

Ghost kitchens help restaurateurs grow their business by doing delivery right. The way we dine has changed, and ghost kitchens allow restaurant operators to capture food delivery demand without sacrificing their bottom line. They’re also a great way to expand to new markets without spending time and money on a traditional restaurant buildout. You can easily expand your restaurant brand to different cities across the country such as Los Angeles or New York.

How much do ghost kitchens cost?

The cost of ghost kitchens varies by market, space, and services. Compared to a traditional restaurant, they’re a much lower cost alternative on both upfront capital and ongoing operating costs. You can get started in a ghost kitchen with as little as $30K, instead of $1M+ for brick and mortar buildout.

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